See how a request becomes controlled work.
Intelliflow gives every important process an owner, required evidence, decision path, next action and visible audit history.
This is a representative Intelliflow workflow, not live customer data.
Map one challenging processEach stage keeps the process moving with ownership, evidence, rules and an auditable next action.
Work does not disappear between systems and people.
Intelliflow sits around the transaction record. It coordinates the people, evidence, rules, approvals and exceptions needed to complete the work.
Ownership, SLA tracking, required evidence, a rule-driven decision, a source-system link, contextual AI assistance and a retained audit trail.
Follow the representative case from request to completion.
Open a step to see the control Intelliflow adds around the transaction. This walkthrough uses fictional representative data.
01Request captured
A maintenance request enters the visible operating record with the initial context, source link and required next action.
02Vehicle and customer identified
The case is linked to the relevant vehicle, customer and source-system reference so the work begins in context.
03Owner assigned
The responsible operating owner is set and the service-level clock starts.
04SLA started
Time-sensitive work is measured against the agreed response and resolution expectations.
05Evidence requested
The process asks for the quote, inspection record and supporting information needed before a decision.
06Quote received
Supplier information is attached to the same case so owners and approvers can work from the same evidence.
07Rules checked
Configured rules decide whether the case can move forward, needs more proof or requires an approval.
08Approval required
The right approver receives the decision with the evidence and operating context attached.
09Purchase order linked
The workflow remains connected to the relevant ERP or source-system transaction without replacing that system of record.
10Work completed
The assigned party records completion and the case moves to the required proof or inspection stage.
11Inspection completed
The checklist and evidence confirm that the work has met the defined operational control.
12Case closed
Completion is visible to the original owner and every linked participant has a clear outcome.
13Audit record retained
Ownership changes, evidence, decisions and action history stay together for future review and process improvement.